GLPI

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What is GLPI?

GLPI, which stands for “Information Resource-Manager with an additional Administration- Interface,” is a powerful tool that allows you to efficiently manage and organize the inventory of your company’s technical resources. Whether it’s computers, software, printers, or any other equipment, GLPI helps you keep track of all the important details.

Precise Inventory Management

One of the key features of GLPI is its ability to create a comprehensive inventory of all your technical resources. This means that you can store detailed information about each item in a centralized database. From specifications and configurations to serial numbers and warranty details, GLPI allows you to keep track of everything in one place.

Maintenance Tracking and History

GLPI also offers a robust maintenance tracking system. You can easily record and manage all the maintenance actions performed on your technical resources. This includes keeping a history of past maintenance procedures, ensuring that you have a complete overview of the maintenance activities carried out.

Moreover, GLPI provides a dynamic interface that allows users to submit maintenance requests directly to the technicians. This streamlines the process and ensures that all requests are properly documented. Technicians can then access the interface to review and address the requests promptly.

Efficient Troubleshooting and Problem Resolution

In addition to inventory and maintenance management, GLPI offers features that facilitate troubleshooting and problem resolution. Technicians can index and link specific issues encountered with the technical resources they have access to. This enables them to quickly identify and resolve problems, minimizing downtime and improving overall efficiency.

Simplified Network-Topology Management

GLPI also provides methods to build a database with basic information about your network-topology. This allows you to have a clear understanding of your network infrastructure, making it easier to manage and maintain.

With GLPI, administrators can enjoy a range of enhanced functions that simplify their daily tasks. From job-tracking with email notifications to seamless integration with other systems, GLPI is designed to make the lives of administrators easier.

In conclusion, GLPI is a comprehensive Information Resource-Manager that offers precise inventory management, efficient maintenance tracking, streamlined troubleshooting, and simplified network-topology management. By utilizing GLPI, companies can effectively organize and manage their technical resources, leading to improved productivity and smoother operations.

Features

  • Inventory Management
  • Helpdesk ticketing
  • Incident Management
  • REST API
  • Knowledge base
  • Reporting
  • Project Management

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