Web Help Desk Alternatives

Posted in Software

15 best web help desk alternatives for Windows, Mac, Linux, iPhone, Android and more. Web Help Desk alternative list source: webhelpdesk.com

5 alternatives Commercial, Free, Open Source, Freemium +1 Web, Android, Windows, iPhone, Linux +3

Website

What is Web Help Desk?

15 best web help desk alternatives for Windows, Mac, Linux, iPhone, Android and more. Web Help Desk alternative list source: webhelpdesk.com

Who should use these alternatives?

These alternatives are useful when you want to compare similar tools by platform support, licensing signals, practical features, and archived community feedback before visiting official product websites.

Pricing and license note

Pricing, license terms, and availability can change. Check the official website for current pricing and product terms before making a decision.

Safety and legitimacy note

Alternative.tips is an informational alternatives directory focused on legitimate software and web services. We remove or block tools that enable unsafe, abusive, or unauthorized activity.

Originally added: September 17, 2018

Compare Web Help Desk alternatives

Compare top-ranked Web Help Desk alternatives by score, license, and supported platforms.

Alternative	Score	License	Platforms
((OTRS)) Community Edition	91% Archived community votes: 67	Free, Open Source, Personal	Web, Mac, Linux
Help Scout	86% Archived community votes: 59	Commercial	Web, iPhone
Desk.com	86% Archived community votes: 43	Commercial	Web
Kayako	78% Archived community votes: 37	Commercial	Web, Windows, Mac, Linux, Android
OpenSupports	55% Archived community votes: 11	Free, Open Source	Unknown

Archived community votes are historical community signals and are not verified reviews.

((OTRS)) Community Edition

Score: 91%

FreeOpen SourcePersonal WebMacLinux

OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl

Help Scout

Score: 86%

Commercial WebiPhone

A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,Web,iPhone

Desk.com

Score: 86%

Commercial Web

Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web

Kayako

Score: 78%

Commercial WebWindowsMacLinuxAndroid

To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,Mac,Windows,Linux,Web,Android

OpenSupports

Score: 55%

FreeOpen Source

Open support open-source-ticket-system. Through the use of the tickets, you have to respond or your employees to your customers allows you to manage them. You can Features:Free,Open,Source,Self-Hosted

Web Help Desk alternatives FAQ

What is the best Web Help Desk alternative?

((OTRS)) Community Edition is currently the top-ranked option on this list based on community votes and item score.

Are there free Web Help Desk alternatives?

Yes. Free, freemium, or open-source options in this list include ((OTRS)) Community Edition, OpenSupports.

Which platforms are covered?

The alternatives in this list include options for Web, Android, Windows, iPhone, Linux +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

Comments

Alternative.tips is an independent alternatives directory. Product names, logos, pricing, features, and availability belong to their respective owners and may change over time. Always verify current details on the official provider website before choosing or purchasing a tool.

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