Request Tracker Alternatives

Request Tracker Alternatives

Posted in Software

15 best request tracker alternatives for Windows, Mac, Linux, iPhone, Android and more. Request Tracker alternative list source: bestpractical.com

15 alternativesFree, Open Source, Commercial, Freemium +1 Web, Linux, Windows, Mac, Android +2
Website

Compare Request Tracker alternatives

Compare top-ranked Request Tracker alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
Redmine99% 679 votesFree, Open SourceWeb
TeamClerk99% 419 votesCommercialWeb
JIRA99% 367 votesCommercialWeb
Trac99% 259 votesFree, Open SourceWeb, Windows, Mac, Linux
Mantis Bug Tracker95% 141 votesFree, Open SourceWindows, Mac, Linux
Ora97% 107 votesFreemiumWeb, Windows, Mac, Linux
OsTicket95% 99 votesFree, Open SourceWeb, Windows, Linux
Bugzilla92% 73 votesFree, Open SourceWeb
((OTRS)) Community Edition90% 67 votesFree, Open Source, PersonalWeb, Mac, Linux
JitBit Helpdesk87% 63 votesCommercialAndroid Tablet, Web, Windows, Android, iPad
GoodDay94% 47 votesFreemiumWeb
Zammad89% 47 votesFree, Open SourceLinux
2

679

4

Redmine

Score: 99%

FreeOpen SourceWeb
More
Redmine is a flexible project management web application. The framework, written in Ruby on rails, Cross-and cross-database. Integrated with a number of Features:Free,Open,Source,Web,MySQL,Community,Edition,Self-Hosted,MariaDB,Ruby
4

419

6

TeamClerk

Score: 99%

CommercialWeb
More
Team assistant, in order to automatically monitor task management software contains all of your projects and progress in an organised team. We organize what team to be the scribe of the Features:Commercial,Web
6

367

3

JIRA

Score: 99%

CommercialWeb
More
11,000+ trusted company, leading to a JIRA bug tracking, issue tracking and project management tool. JIRA issue tracking, Agile project management combines Features:Commercial,Web,Self-Hosted
8

259

3

Trac

Score: 99%

FreeOpen SourceWebWindowsMacLinux
More
An enhanced wiki and issue tracking system for software development-track projects. Keep track of web-based software uses a minimalistic approach to project management. Us Features:Free,Open,Source,Mac,Windows,Linux,Web,BSD
10

141

7

Mantis Bug Tracker

Score: 95%

FreeOpen SourceWindowsMacLinux
More
Bug tracking system-Mantis bug tracker is a free and open-source, web-based. Written in the PHP scripting language and MySQL, MS SQL, and PostgreSQL works with Features:Free,Open,Source,Mac,Windows,Linux,BSD,Self-Hosted
12

107

3

Ora

Score: 97%

FreemiumWebWindowsMacLinux
More
Ora allinone for teams, the real-time work area. Has everything you could need to be your team productive. Task management, kanban, time tracking, chat, reports Features:Freemium,Mac,Windows,Linux,Web
14

99

5

OsTicket

Score: 95%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
16

73

6

Bugzilla

Score: 92%

FreeOpen SourceWeb
More
Bugzilla bug-tracking system" or "bug tracking System". Developer defect tracking systems allow you to trace an individual or groups Features:Free,Open,Source,Web
18

67

7

((OTRS)) Community Edition

Score: 90%

FreeOpen SourcePersonalWebMacLinux
More
OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
20

63

8

JitBit Helpdesk

Score: 87%

CommercialAndroid TabletWebWindowsAndroidiPad
More
Customer-service-ticket-software for your team. Traces of support requests, integrated with a full mailbox. Features:Commercial,Windows,Web,Android,Android,Tablet,iPad
22

47

3

GoodDay

Score: 94%

FreemiumWeb
More
Good day all planning processes, as well as the continuous improvement teams work best DayToday that gives you the tools for a project -, product-and business-management platform Features:Freemium,Web
24

47

5

Zammad

Score: 89%

FreeOpen SourceLinux
More
Hammad mobile phone, with many features for managing the communication with customers through various channels such as Facebook is a web-based open source Help Desk and customer support system Features:Free,Open,Source,Linux,Self-Hosted
26

40

6

FogBugz

Score: 85%

CommercialWebWindowsLinux
More
FogBugz projects, managed to track down the error, and also says that if you go to the ship. The issue tracker, advanced project management, - planning, - and includes a wiki Features:Commercial,Windows,Linux,Web
28

37

3

Kayako

Score: 92%

CommercialWebWindowsMacLinuxAndroid
More
To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,Mac,Windows,Linux,Web,Android
30

11

7

OpenSupports

Score: 36%

FreeOpen Source
More
Open support open-source-ticket-system. Through the use of the tickets, you have to respond or your employees to your customers allows you to manage them. You can Features:Free,Open,Source,Self-Hosted

Request Tracker alternatives FAQ

What is the best Request Tracker alternative?

Redmine is currently the top-ranked option on this list based on community votes and item score.

Are there free Request Tracker alternatives?

Yes. Free, freemium, or open-source options in this list include Redmine, Trac, Mantis Bug Tracker, Ora, osTicket.

Which platforms are covered?

The alternatives in this list include options for Web, Linux, Windows, Mac, Android +2, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

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