Zammad Alternatives

Zammad Alternatives

Posted in Software

15 best zammad alternatives for Windows, Mac, Linux, iPhone, Android and more. Zammad alternative list source: zammad.org

15 alternativesCommercial, Free, Open Source, Freemium +1 Web, Android, Linux, iPhone, Mac +3
Website

Compare Zammad alternatives

Compare top-ranked Zammad alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
HelpCrunch97% 203 votesFreemiumWeb, Android, iPhone
UseResponse97% 197 votesCommercialWeb
Freshdesk97% 189 votesFreemiumWeb, Windows, Mac, Linux, Android
Zendesk94% 107 votesCommercialWeb, Android, iPhone, iPad
OsTicket94% 99 votesFree, Open SourceWeb, Windows, Linux
((OTRS)) Community Edition94% 67 votesFree, Open Source, PersonalWeb, Mac, Linux
Help Scout93% 59 votesCommercialWeb, iPhone
Desk.com84% 43 votesCommercialWeb
Kayako81% 37 votesCommercialWeb, Windows, Mac, Linux, Android
LiveAgent82% 34 votesCommercialAndroid Tablet, Web, Android, iPhone, iPad
Request Tracker90% 31 votesFree, Open SourceWeb, Linux
OpenSupports45% 11 votesFree, Open SourceUnknown
2

203

7

HelpCrunch

Score: 97%

FreemiumWebAndroidiPhone
More
Free live chat software for small businesses and startups. In the mid-allinone-platform customer: a modern, live-chat, e-mail marketing automation + software Ticket Features:Freemium,Web,Android,iPhone
4

197

5

UseResponse

Score: 97%

CommercialWeb
More
UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
6

189

5

Freshdesk

Score: 97%

FreemiumWebWindowsMacLinuxAndroid
More
Freshdesk e-mail, phone, web, or even on Twitter provides customer support via award-winning, online help Desk software and company ... Features:Freemium,Mac,Windows,Linux,Web,Android
8

107

6

Zendesk

Score: 94%

CommercialWebAndroidiPhoneiPad
More
Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
10

99

6

OsTicket

Score: 94%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
12

67

4

((OTRS)) Community Edition

Score: 94%

FreeOpen SourcePersonalWebMacLinux
More
OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
14

59

4

Help Scout

Score: 93%

CommercialWebiPhone
More
A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,Web,iPhone
16

43

7

Desk.com

Score: 84%

CommercialWeb
More
Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
18

37

7

Kayako

Score: 81%

CommercialWebWindowsMacLinuxAndroid
More
To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,Mac,Windows,Linux,Web,Android
20

34

6

LiveAgent

Score: 82%

CommercialAndroid TabletWebAndroidiPhoneiPad
More
Live agent panel, sound, e-mail, Live Chat, Facebook, Twitter and forms of communication, which helps its customers with multi-channel customer support solution. Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
22

31

3

Request Tracker

Score: 90%

FreeOpen SourceWebLinux
More
RT be issued to a group of intelligent people, and a productive society, through tasks, problems and requests, manages the enterprise-class ticketing system Features:Free,Open,Source,Linux,Web,Perl
24

11

6

OpenSupports

Score: 45%

FreeOpen Source
More
Open support open-source-ticket-system. Through the use of the tickets, you have to respond or your employees to your customers allows you to manage them. You can Features:Free,Open,Source,Self-Hosted
26

4

3

Faveo HELPDESK

Score: 25%

FreeOpen SourceWebWindowsMacLinuxAndroid
More
Based in Bangalore, provides companies with an automated help desk system to manage customer support help Desk and Faveo. Features:Free,Open,Source,Mac,Windows,Linux,Web,Android
28

2

2

AzureDesk

Score: 50%

CommercialChromeWeb
More
By the company for each$ 5 per month with a customer support agent that will be used to provide a seamless delivery of Help Desk software. Features:Commercial,Web,Chrome,OS,Self-Hosted
30

2

2

Trengo

Score: 50%

CommercialWebAndroidiPhone
More
Messaging, chat, SMS, E-Mail and all customer communication channels such as the call for a Inbox. Features:Commercial,Web,Android,iPhone

Zammad alternatives FAQ

What is the best Zammad alternative?

HelpCrunch is currently the top-ranked option on this list based on community votes and item score.

Are there free Zammad alternatives?

Yes. Free, freemium, or open-source options in this list include HelpCrunch, Freshdesk, osTicket, ((OTRS)) Community Edition, Request Tracker.

Which platforms are covered?

The alternatives in this list include options for Web, Android, Linux, iPhone, Mac +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

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