2
Score: 99%
CommercialWeb
More UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
Alternatives 4
Score: 99%
FreemiumWebAndroidiPhone
More Free live chat software for small businesses and startups. In the mid-allinone-platform customer: a modern, live-chat, e-mail marketing automation + software Ticket Features:Freemium,,,,Web,Android,iPhone
Alternatives 6
UserVoice
Score: 99%
CommercialAndroid TabletWebAndroidiPhoneiPad
More UserVoice communities are the feedback of the customers, and in fact, the easiest way to Turn 1 is to be implemented. You Share Your Ideas. 2. Best voted. 3. The answer, apply, and again! Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
8
Score: 99%
CommercialWebWindowsMacLinuxAndroid
More InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
Alternatives 10
Score: 99%
CommercialWeb
More Satisfied that helps companies create engaging customer experiences by fostering online conversations about products and services, a community platform Features:Commercial,Web
Alternatives 12
Score: 99%
CommercialWebAndroidiPhoneiPad
More Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
Alternatives 14
Score: 99%
FreeOpen SourceWebWindowsLinux
More OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
Alternatives 16
Score: 98%
FreeOpen SourcePersonalWebMacLinux
More OTRS Help Desk software solution, it allows for more transparency and easier communication leads to customers. Service requests for events. Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
Alternatives 18
Intercom
Score: 98%
CommercialWebAndroidiPhone
More Sales, marketing, applications, messaging, customer support, and it depends on a single platform. Features:Commercial,,,,Web,Android,iPhone
20
Score: 98%
CommercialAndroid TabletWebWindowsAndroidiPad
More Customer-service-ticket-software for your team. Traces of support requests, integrated with a full mailbox. Features:Commercial,,,,Windows,Web,Android,Android,Tablet,iPad
Alternatives 22
Help Scout
Score: 97%
CommercialWebiPhone
More A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,,,,Web,iPhone
24
Score: 97%
FreeOpen SourceLinux
More Hammad mobile phone, with many features for managing the communication with customers through various channels such as Facebook is a web-based open source Help Desk and customer support system Features:Free,Open,Source,Linux,Self-Hosted
Alternatives 26
Desk.com
Score: 97%
CommercialWeb
More Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
28
Kayako
Score: 98%
CommercialWebWindowsMacLinuxAndroid
More To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,,,,Mac,Windows,Linux,Web,Android
30
Score: 95%
WebWindowsLinux
More Web-based price: free, language: php/mysql, type: features: unlimited tickets, categories, knowledgebase, attachments and. HESK PHP Help Desk software Features:Free,Windows,Linux,Web
Alternatives Freshdesk alternatives FAQ
What is the best Freshdesk alternative?
UseResponse is currently the top-ranked option on this list based on community votes and item score.
Are there free Freshdesk alternatives?
Yes. Free, freemium, or open-source options in this list include HelpCrunch, osTicket, OTRS, Zammad.
Which platforms are covered?
The alternatives in this list include options for Web, Android, Linux, iPhone, Windows +3, depending on each product.
How are alternatives ranked?
Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.