Freshdesk Alternatives

Freshdesk Alternatives

Posted in Software

15 best freshdesk alternatives for Windows, Mac, Linux, iPhone, Android and more. Freshdesk alternative list source: freshdesk.com

15 alternativesCommercial, Free, Open Source, Freemium +1 Web, Android, Linux, iPhone, Windows +3
Website

Compare Freshdesk alternatives

Compare top-ranked Freshdesk alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
UseResponse99% 590 votesCommercialWeb
HelpCrunch99% 550 votesFreemiumWeb, Android, iPhone
UserVoice99% 495 votesCommercialAndroid Tablet, Web, Android, iPhone, iPad
InvGate Service Desk99% 410 votesCommercialWeb, Windows, Mac, Linux, Android
Get Satisfaction99% 395 votesCommercialWeb
Zendesk99% 365 votesCommercialWeb, Android, iPhone, iPad
OsTicket99% 345 votesFree, Open SourceWeb, Windows, Linux
OTRS98% 265 votesFree, Open Source, PersonalWeb, Mac, Linux
Intercom98% 255 votesCommercialWeb, Android, iPhone
JitBit Helpdesk98% 255 votesCommercialAndroid Tablet, Web, Windows, Android, iPad
Help Scout97% 245 votesCommercialWeb, iPhone
Zammad97% 215 votesFree, Open SourceLinux
2

590

4

UseResponse

Score: 99%

CommercialWeb
More
UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
4

550

5

HelpCrunch

Score: 99%

FreemiumWebAndroidiPhone
More
Free live chat software for small businesses and startups. In the mid-allinone-platform customer: a modern, live-chat, e-mail marketing automation + software Ticket Features:Freemium,,,,Web,Android,iPhone
6

495

4

UserVoice

Score: 99%

CommercialAndroid TabletWebAndroidiPhoneiPad
More
UserVoice communities are the feedback of the customers, and in fact, the easiest way to Turn 1 is to be implemented. You Share Your Ideas. 2. Best voted. 3. The answer, apply, and again! Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
8

410

3

InvGate Service Desk

Score: 99%

CommercialWebWindowsMacLinuxAndroid
More
InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
10

395

4

Get Satisfaction

Score: 99%

CommercialWeb
More
Satisfied that helps companies create engaging customer experiences by fostering online conversations about products and services, a community platform Features:Commercial,Web
12

365

3

Zendesk

Score: 99%

CommercialWebAndroidiPhoneiPad
More
Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
14

345

4

OsTicket

Score: 99%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
16

265

4

OTRS

Score: 98%

FreeOpen SourcePersonalWebMacLinux
More
OTRS Help Desk software solution, it allows for more transparency and easier communication leads to customers. Service requests for events. Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
18

255

6

Intercom

Score: 98%

CommercialWebAndroidiPhone
More
Sales, marketing, applications, messaging, customer support, and it depends on a single platform. Features:Commercial,,,,Web,Android,iPhone
20

255

5

JitBit Helpdesk

Score: 98%

CommercialAndroid TabletWebWindowsAndroidiPad
More
Customer-service-ticket-software for your team. Traces of support requests, integrated with a full mailbox. Features:Commercial,,,,Windows,Web,Android,Android,Tablet,iPad
22

245

7

Help Scout

Score: 97%

CommercialWebiPhone
More
A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,,,,Web,iPhone
24

215

6

Zammad

Score: 97%

FreeOpen SourceLinux
More
Hammad mobile phone, with many features for managing the communication with customers through various channels such as Facebook is a web-based open source Help Desk and customer support system Features:Free,Open,Source,Linux,Self-Hosted
26

205

7

Desk.com

Score: 97%

CommercialWeb
More
Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
28

190

3

Kayako

Score: 98%

CommercialWebWindowsMacLinuxAndroid
More
To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,,,,Mac,Windows,Linux,Web,Android
30

150

8

HESK

Score: 95%

WebWindowsLinux
More
Web-based price: free, language: php/mysql, type: features: unlimited tickets, categories, knowledgebase, attachments and. HESK PHP Help Desk software Features:Free,Windows,Linux,Web

Freshdesk alternatives FAQ

What is the best Freshdesk alternative?

UseResponse is currently the top-ranked option on this list based on community votes and item score.

Are there free Freshdesk alternatives?

Yes. Free, freemium, or open-source options in this list include HelpCrunch, osTicket, OTRS, Zammad.

Which platforms are covered?

The alternatives in this list include options for Web, Android, Linux, iPhone, Windows +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

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