Otrs Alternatives

Otrs Alternatives

Posted in Software

15 best otrs alternatives for Windows, Mac, Linux, iPhone, Android and more. Otrs alternative list source: community.otrs.com

15 alternativesCommercial, Free, Open Source, Freemium +1 Web, Linux, Android, Windows, Mac +3
Website

Compare Otrs alternatives

Compare top-ranked Otrs alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
HelpCrunch97% 199 votesFreemiumWeb, Android, iPhone
UseResponse96% 197 votesCommercialWeb
Freshdesk98% 189 votesFreemiumWeb, Windows, Mac, Linux, Android
InvGate Service Desk94% 125 votesCommercialWeb, Windows, Mac, Linux, Android
Zendesk93% 107 votesCommercialWeb, Android, iPhone, iPad
OsTicket92% 99 votesFree, Open SourceWeb, Windows, Linux
JitBit Helpdesk89% 63 votesCommercialAndroid Tablet, Web, Windows, Android, iPad
Zammad94% 47 votesFree, Open SourceLinux
Desk.com93% 43 votesCommercialWeb
Kayako92% 37 votesCommercialWeb, Windows, Mac, Linux, Android
VisionProject84% 37 votesFree, PersonalWeb
Request Tracker90% 31 votesFree, Open SourceWeb, Linux
2

199

5

HelpCrunch

Score: 97%

FreemiumWebAndroidiPhone
More
Free live chat software for small businesses and startups. In the mid-allinone-platform customer: a modern, live-chat, e-mail marketing automation + software Ticket Features:Freemium,Web,Android,iPhone
4

197

7

UseResponse

Score: 96%

CommercialWeb
More
UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
6

189

3

Freshdesk

Score: 98%

FreemiumWebWindowsMacLinuxAndroid
More
Freshdesk e-mail, phone, web, or even on Twitter provides customer support via award-winning, online help Desk software and company ... Features:Freemium,Mac,Windows,Linux,Web,Android
8

125

7

InvGate Service Desk

Score: 94%

CommercialWebWindowsMacLinuxAndroid
More
InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
10

107

7

Zendesk

Score: 93%

CommercialWebAndroidiPhoneiPad
More
Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
12

99

8

OsTicket

Score: 92%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
14

63

7

JitBit Helpdesk

Score: 89%

CommercialAndroid TabletWebWindowsAndroidiPad
More
Customer-service-ticket-software for your team. Traces of support requests, integrated with a full mailbox. Features:Commercial,Windows,Web,Android,Android,Tablet,iPad
16

47

3

Zammad

Score: 94%

FreeOpen SourceLinux
More
Hammad mobile phone, with many features for managing the communication with customers through various channels such as Facebook is a web-based open source Help Desk and customer support system Features:Free,Open,Source,Linux,Self-Hosted
18

43

3

Desk.com

Score: 93%

CommercialWeb
More
Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
20

37

3

Kayako

Score: 92%

CommercialWebWindowsMacLinuxAndroid
More
To help Kayako customer service software customer retention teams, loose to create a more efficient and effort. E-mail, Live Chat, Facebook, we offer support via Twitter Features:Commercial,Mac,Windows,Linux,Web,Android
22

37

6

VisionProject

Score: 84%

FreePersonalWeb
More
Web project management, issue tracking, collaboration, team calendar software for based platform is suitable for a more powerful board and Topper Features:Free,Personal,Web
24

31

3

Request Tracker

Score: 90%

FreeOpen SourceWebLinux
More
RT be issued to a group of intelligent people, and a productive society, through tasks, problems and requests, manages the enterprise-class ticketing system Features:Free,Open,Source,Linux,Web,Perl
26

20

8

Helprace

Score: 60%

CommercialWebWindowsMacLinuxAndroid
More
Help personalized race-Help-Desk-system. E-mail-ticket, self-service module, documents, feedback, and community. Features:Commercial,Mac,Windows,Linux,Web,Android
28

18

8

Helpy.io

Score: 56%

Open SourceFreemiumWebWindowsMacLinuxiPhone
More
Modern, open-source, multi-lingual support staff, e-mail, tickets, information, and forums incl. Features:Freemium,Open,Source,Mac,Windows,Linux,Web,iPhone
30

11

5

OpenSupports

Score: 55%

FreeOpen Source
More
Open support open-source-ticket-system. Through the use of the tickets, you have to respond or your employees to your customers allows you to manage them. You can Features:Free,Open,Source,Self-Hosted

Otrs alternatives FAQ

What is the best Otrs alternative?

HelpCrunch is currently the top-ranked option on this list based on community votes and item score.

Are there free Otrs alternatives?

Yes. Free, freemium, or open-source options in this list include HelpCrunch, Freshdesk, osTicket, Zammad, VisionProject.

Which platforms are covered?

The alternatives in this list include options for Web, Linux, Android, Windows, Mac +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

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