Help Desk Pilot Alternatives

Help Desk Pilot Alternatives

Posted in Software

15 best help desk pilot alternatives for Windows, Mac, Linux, iPhone, Android and more. Help Desk Pilot alternative list source: helpdeskpilot.com

15 alternativesCommercial, Free, Freemium, Open Source +1 Web, Android, iPhone, Linux, Windows +3
Website

Compare Help Desk Pilot alternatives

Compare top-ranked Help Desk Pilot alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
UseResponse98% 197 votesCommercialWeb
Freshdesk97% 191 votesFreemiumWeb, Windows, Mac, Linux, Android
UserVoice97% 159 votesCommercialAndroid Tablet, Web, Android, iPhone, iPad
InvGate Service Desk94% 125 votesCommercialWeb, Windows, Mac, Linux, Android
Get Satisfaction96% 119 votesCommercialWeb
UserEcho96% 117 votesCommercialWeb, iPhone, iPad
Zendesk93% 107 votesCommercialWeb, Android, iPhone, iPad
OsTicket95% 99 votesFree, Open SourceWeb, Windows, Linux
Survicate94% 71 votesFreemiumAndroid Tablet, Web, Android, iPhone, iPad
((OTRS)) Community Edition96% 69 votesFree, Open Source, PersonalWeb, Mac, Linux
Help Scout88% 59 votesCommercialWeb, iPhone
UserReport92% 51 votesFreeWeb
2

197

3

UseResponse

Score: 98%

CommercialWeb
More
UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
4

191

5

Freshdesk

Score: 97%

FreemiumWebWindowsMacLinuxAndroid
More
Freshdesk e-mail, phone, web, or even on Twitter provides customer support via award-winning, online help Desk software and company ... Features:Freemium,Mac,Windows,Linux,Web,Android
6

159

5

UserVoice

Score: 97%

CommercialAndroid TabletWebAndroidiPhoneiPad
More
UserVoice communities are the feedback of the customers, and in fact, the easiest way to Turn 1 is to be implemented. You Share Your Ideas. 2. Best voted. 3. The answer, apply, and again! Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
8

125

8

InvGate Service Desk

Score: 94%

CommercialWebWindowsMacLinuxAndroid
More
InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
10

119

5

Get Satisfaction

Score: 96%

CommercialWeb
More
Satisfied that helps companies create engaging customer experiences by fostering online conversations about products and services, a community platform Features:Commercial,Web
12

117

5

UserEcho

Score: 96%

CommercialWebiPhoneiPad
More
User echo provides you with the Chance to build a modern society, within a couple of minutes for customer support. Contains a support forum with the possibility for the vote. Features:Commercial,Web,iPhone,iPad
14

107

7

Zendesk

Score: 93%

CommercialWebAndroidiPhoneiPad
More
Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
16

99

5

OsTicket

Score: 95%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
18

71

4

Survicate

Score: 94%

FreemiumAndroid TabletWebAndroidiPhoneiPad
More
Survicate customer feedback allinone software. Only with a single tool, you can collect customer feedback across all digital touch points. Use the insights collected Features:Freemium,Web,Android,iPhone,Android,Tablet,iPad
20

69

3

((OTRS)) Community Edition

Score: 96%

FreeOpen SourcePersonalWebMacLinux
More
OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
22

59

7

Help Scout

Score: 88%

CommercialWebiPhone
More
A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,Web,iPhone
24

51

4

UserReport

Score: 92%

FreeWeb
More
Quick and fun online surveys and online feedback button and report it to the user makes using the forum for collecting user feedback is a free online service that helps the website owners. Features:Free,Web
26

43

4

Desk.com

Score: 91%

CommercialWeb
More
Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
28

29

6

OTRS

Score: 79%

CommercialWebWindowsLinux
More
OTRS is the leading cloud-based ticketing and process automation solution. On-site Service teams to improve customer relationships, reduce costs, improve Features:Commercial,Windows,Linux,Web
30

27

3

GoToAssist

Score: 89%

CommercialAndroid TabletWebWindowsAndroidiPhone
More
Offers a live support feature. Customers can easily view and online-to solve check Computer technical problems quickly. More support arm Features:Commercial,Windows,Web,Android,iPhone,Android,Tablet

Help Desk Pilot alternatives FAQ

What is the best Help Desk Pilot alternative?

UseResponse is currently the top-ranked option on this list based on community votes and item score.

Are there free Help Desk Pilot alternatives?

Yes. Free, freemium, or open-source options in this list include Freshdesk, osTicket, Survicate, ((OTRS)) Community Edition, UserReport.

Which platforms are covered?

The alternatives in this list include options for Web, Android, iPhone, Linux, Windows +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

Comments