2
Score: 97%
FreemiumWebWindowsMacLinuxAndroid
More Freshdesk e-mail, phone, web, or even on Twitter provides customer support via award-winning, online help Desk software and company ... Features:Freemium,Mac,Windows,Linux,Web,Android
Alternatives 4
UserVoice
Score: 98%
CommercialAndroid TabletWebAndroidiPhoneiPad
More UserVoice communities are the feedback of the customers, and in fact, the easiest way to Turn 1 is to be implemented. You Share Your Ideas. 2. Best voted. 3. The answer, apply, and again! Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
6
Score: 97%
CommercialWebWindowsMacLinuxAndroid
More InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
Alternatives 8
Score: 97%
CommercialWeb
More Satisfied that helps companies create engaging customer experiences by fostering online conversations about products and services, a community platform Features:Commercial,Web
Alternatives 10
Score: 95%
CommercialWebiPhoneiPad
More User echo provides you with the Chance to build a modern society, within a couple of minutes for customer support. Contains a support forum with the possibility for the vote. Features:Commercial,Web,iPhone,iPad
Alternatives 12
Score: 95%
CommercialWebAndroidiPhoneiPad
More Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
Alternatives 14
Score: 96%
FreeOpen SourceWebWindowsLinux
More OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
Alternatives 16
((OTRS)) Community Edition
Score: 90%
FreeOpen SourcePersonalWebMacLinux
More OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
18
Help Scout
Score: 86%
CommercialWebiPhone
More A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,Web,iPhone
20
Score: 86%
FreeWeb
More Quick and fun online surveys and online feedback button and report it to the user makes using the forum for collecting user feedback is a free online service that helps the website owners. Features:Free,Web
Alternatives 22
Score: 91%
Open SourceFreemiumWebWindowsLinux
More SuiteCRM for a global community of users and software developers (CRM), enterprise-grade application (customer relationship management. Robust and Features:Freemium,Open,Source,Windows,Linux,Web,Self-Hosted
Alternatives 24
Desk.com
Score: 86%
CommercialWeb
More Desk.com it offers all the customers in one place and find all the support channels (Twitter, Facebook, phone, e-mail, chat and discussion forums) in order to deal with during Features:Commercial,Web
26
Score: 89%
CommercialWebWindowsMacLinuxAndroid
More Pre-first E-Mail management software for teams, the Integration with the tools you already use. Ten team-mate from a text, write comments Features:Commercial,Mac,Windows,Linux,Web,Android
Alternatives 28
Score: 72%
CommercialWebWindowsLinux
More OTRS is the leading cloud-based ticketing and process automation solution. On-site Service teams to improve customer relationships, reduce costs, improve Features:Commercial,Windows,Linux,Web
Alternatives 30
Score: 74%
CommercialAndroid TabletWebWindowsAndroidiPhone
More Offers a live support feature. Customers can easily view and online-to solve check Computer technical problems quickly. More support arm Features:Commercial,Windows,Web,Android,iPhone,Android,Tablet
Alternatives Helpful alternatives FAQ
What is the best Helpful alternative?
Freshdesk is currently the top-ranked option on this list based on community votes and item score.
Are there free Helpful alternatives?
Yes. Free, freemium, or open-source options in this list include Freshdesk, osTicket, ((OTRS)) Community Edition, UserReport, SuiteCRM.
Which platforms are covered?
The alternatives in this list include options for Web, Linux, Windows, Android, iPhone +3, depending on each product.
How are alternatives ranked?
Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.