Proprofs Help Desk Alternatives

Proprofs Help Desk Alternatives

Posted in Software

15 best proprofs help desk alternatives for Windows, Mac, Linux, iPhone, Android and more. Proprofs Help Desk alternative list source: proprofs.com

15 alternativesCommercial, Free, Open Source, Freemium +1 Web, Android, iPhone, Linux, Mac +3
Website

Compare Proprofs Help Desk alternatives

Compare top-ranked Proprofs Help Desk alternatives by score, license, and supported platforms.

AlternativeScoreLicensePlatforms
HelpCrunch96% 203 votesFreemiumWeb, Android, iPhone
UseResponse98% 197 votesCommercialWeb
Freshdesk96% 189 votesFreemiumWeb, Windows, Mac, Linux, Android
UserVoice98% 159 votesCommercialAndroid Tablet, Web, Android, iPhone, iPad
InvGate Service Desk97% 125 votesCommercialWeb, Windows, Mac, Linux, Android
Get Satisfaction96% 119 votesCommercialWeb
UserEcho94% 117 votesCommercialWeb, iPhone, iPad
Zendesk94% 107 votesCommercialWeb, Android, iPhone, iPad
OsTicket93% 99 votesFree, Open SourceWeb, Windows, Linux
Intercom90% 67 votesCommercialWeb, Android, iPhone
((OTRS)) Community Edition90% 67 votesFree, Open Source, PersonalWeb, Mac, Linux
Help Scout95% 59 votesCommercialWeb, iPhone
2

203

8

HelpCrunch

Score: 96%

FreemiumWebAndroidiPhone
More
Free live chat software for small businesses and startups. In the mid-allinone-platform customer: a modern, live-chat, e-mail marketing automation + software Ticket Features:Freemium,Web,Android,iPhone
4

197

4

UseResponse

Score: 98%

CommercialWeb
More
UseResponse is open with the code on the server or in the cloud fully customizable, customer feedback and support ticket system. Can Features:Commercial,Web,Self-Hosted
6

189

8

Freshdesk

Score: 96%

FreemiumWebWindowsMacLinuxAndroid
More
Freshdesk e-mail, phone, web, or even on Twitter provides customer support via award-winning, online help Desk software and company ... Features:Freemium,Mac,Windows,Linux,Web,Android
8

159

3

UserVoice

Score: 98%

CommercialAndroid TabletWebAndroidiPhoneiPad
More
UserVoice communities are the feedback of the customers, and in fact, the easiest way to Turn 1 is to be implemented. You Share Your Ideas. 2. Best voted. 3. The answer, apply, and again! Features:Commercial,Web,Android,iPhone,Android,Tablet,iPad
10

125

4

InvGate Service Desk

Score: 97%

CommercialWebWindowsMacLinuxAndroid
More
InvGate service desk is a web-based user interface, an unprecedented solution to an oyster. Code free your config for the incident -, problem -, change -, asset-and information Features:Commercial,Mac,Windows,Linux,Web,Android
12

119

5

Get Satisfaction

Score: 96%

CommercialWeb
More
Satisfied that helps companies create engaging customer experiences by fostering online conversations about products and services, a community platform Features:Commercial,Web
14

117

7

UserEcho

Score: 94%

CommercialWebiPhoneiPad
More
User echo provides you with the Chance to build a modern society, within a couple of minutes for customer support. Contains a support forum with the possibility for the vote. Features:Commercial,Web,iPhone,iPad
16

107

6

Zendesk

Score: 94%

CommercialWebAndroidiPhoneiPad
More
Optional Help Desk software, customer support, trouble tickets and knowledge base-cover station. No install. No need to worry. Zendesk-web-based help Desk software Features:Commercial,Web,Android,iPhone,Blackberry,iPad
18

99

7

OsTicket

Score: 93%

FreeOpen SourceWebWindowsLinux
More
OsTicket widely-used open source support ticket system. Smoothly, just a simple e-mail is generated, the questions over the phone and web-based forms, Integration Features:Free,Open,Source,Windows,Linux,Web,MySQL,Community,Edition,Self-Hosted
20

67

7

Intercom

Score: 90%

CommercialWebAndroidiPhone
More
Sales, marketing, applications, messaging, customer support, and it depends on a single platform. Features:Commercial,Web,Android,iPhone
22

67

7

((OTRS)) Community Edition

Score: 90%

FreeOpen SourcePersonalWebMacLinux
More
OTRS version of the teams to improve communication and customer-service tickets and process automation OTRS Community Edition package free, open-source Features:Free,Personal,Open,Source,Mac,Linux,Web,Self-Hosted,Perl
24

59

3

Help Scout

Score: 95%

CommercialWebiPhone
More
A further help Scout-Help Desk, such as the balance, but the customers experience a normal e-mail as a personal. You dont need a ticket-to-face customers clunky Features:Commercial,Web,iPhone
26

47

8

Zammad

Score: 83%

FreeOpen SourceLinux
More
Hammad mobile phone, with many features for managing the communication with customers through various channels such as Facebook is a web-based open source Help Desk and customer support system Features:Free,Open,Source,Linux,Self-Hosted
28

37

6

Front

Score: 84%

CommercialWebWindowsMacLinuxAndroid
More
Pre-first E-Mail management software for teams, the Integration with the tools you already use. Ten team-mate from a text, write comments Features:Commercial,Mac,Windows,Linux,Web,Android
30

11

6

OpenSupports

Score: 45%

FreeOpen Source
More
Open support open-source-ticket-system. Through the use of the tickets, you have to respond or your employees to your customers allows you to manage them. You can Features:Free,Open,Source,Self-Hosted

Proprofs Help Desk alternatives FAQ

What is the best Proprofs Help Desk alternative?

HelpCrunch is currently the top-ranked option on this list based on community votes and item score.

Are there free Proprofs Help Desk alternatives?

Yes. Free, freemium, or open-source options in this list include HelpCrunch, Freshdesk, osTicket, ((OTRS)) Community Edition, Zammad.

Which platforms are covered?

The alternatives in this list include options for Web, Android, iPhone, Linux, Mac +3, depending on each product.

How are alternatives ranked?

Alternatives are ordered by community voting signals, item score, and the available product details collected for each option.

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